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Karthikeyan L Narayanan

NO 6 Cauvery Nilaya, Gurumurthy Reddy layout, 3rd Block
Ramurthy Nagar,
Bangalore - 560016
Mailto: [email removed]
Mobile: +91 9886421237

OBJECTIVE:

To carve a niche in the organization and employ my skills and abilities to learn and grow professionally in the organization, all the while contributing to the organizational objectives and growth of the organization.

SUMMARY:

• Best Outgoing student of Guru Nanak College 2000 – 2003
• Green Belt Certified
• Received CFO Award from NAB CFO.
• Excellent communication skills,
• Capable of Multi-tasking,
• Good exposure to Computers,
• Able to work under pressure,
• Excellent team leader and a self starter

WORK HISTORY:

Organization : Accenture, Bangalore.
Department : National Australia Bank (FIIM)
Designation : Senior Analyst/Team Leader
Level : “E”
Period : November 2006 to Current
Role Played : Transitioned the NAB Reporting process from Melbourne and stabilized the process by creating all the Operational excellence documents and process documents like (SIPOC, Process Control Plan, Process Metrics, Process Maps, FMEA, CE Metrics, Data collection Plan, SWI.

Job Profile
• Team Handling
• Handling customer escalations
• Weekly metrics review.
• Stabilize the process by implementing process improvements.
• Break fixes the Issues/Errors while running the reports by the team
• Analyze the reports and deliver it to the customers
• Maintains the process documents like (SIPOC, Process Control Plan, Process Metrics, Process Maps, FMEA, CE Metrics, Data collection Plan, SWI.)
After transitioned and streamlined the process I have been requested to move to a Hyperion process within NAB to transition the new process of HFM(Hyperion Financial Management).

Job Profile HFM (Hyperion)
Handling the Hyperion process (Management Reporting, Financial Reporting and Wealth management)
• Team Handling.
• Creation of New Users for the application.
• Resolving all Data and Non-Data Queries
• Performing the Maintenance
1. FINREP
2. MANREP
3. FINMLC
• Disaster Recovery testing etc.

Organization : Hewlett Packard, Bangalore.
Department : Management Review Systems
Designation : Financial Analyst/Assistant Manager
Level : “M1”
Period : February 2004 to November 2006
Role Played : Working for management team to form One Integrated Review System
Job Profile • Team Handling
• Re-directing reports to one key platform
• Centralized reports for the Management
• Bringing Value to Reports generated
• Elimination of duplicate reports.
• Visibility of issues
• Linking data points and data sources
• Creation of a centralized automated tool to have access to real time data on the areas under scope for Metrics, People, Utilization, Sigma score ….ext

Organization : BASP (P) Ltd, Chennai.
Department : Account Receivable
Designation : Process Coordinator
Period : August 2003 – January 2004
Role Played : Processing all the receivables, Payables and Credits Rebills.

Good Knowledge in the Following Fields:

• MS Access
> Created more than 20 to 25 In-House tools and applications.
• HTML
> Created many websites for the process and Social Committee and other programs.
> Created a query form website for the easy access of mail id to send queries to customers.
• Excel Macros and Power Point
Created many macros in excel to simplify the process and to improve the process across the centre. In-depth knowledge of Power point and have created templates for management, customer visits and high-profile meetings.

Projects done in Hewlett Packard:

Project1 : Easy Access Application.
Software : HTML
Duration : 2 weeks
Description : Created a web tool that contains all the system links and the websites the team uses on a daily basis. This helps in easy accessibility to tools and applications used in day to day work.

Project2 : Online Cab Booking – Green Belt Project (Six Sigma Process)
Software : Visual Basic/MS Access/Html
Duration : 2 Months
Description : This project was made to track the booking of transport facility availed by the employees. Online booking of cabs was developed to eliminate manual bookings, automated mail management system to the transport desk and managers, business control to avoid manipulation of the incentives given to employees. This also helps in accurate allocation of expenses to the cost locations and reporting.

Project3 : Management Review System
Software : Visual Basic/Oracle/Html
Duration : 6 Months
Description : The objective is to create one integrated review system containing all critical info required by the top management live every second to manage the operations. This is a high priority project helping in tracking and delivering the operational goals of the entire centre.

Project4 : Leadership Advancement program -Application
Software : Visual Basic/Html
Duration : 2 weeks
Description : This project is to track the development plan of all employees and to report the trainings and ILT requirements of the candidates.

Project5 : Human Resource – Exit Application
Software : Access/Html
Duration : 2 weeks
Description : This project is to track all the exits of the
Employees in the three centers of HP in Bangalore and Chennai, and management reporting with real time numbers and graphics. This ensures the accurate capture of the retention numbers and details of the employees leaving the organization helping in proper data management.

In house tools created in MS Access/VB

1. Sales Query application
2. Leave tracker
3. Account manager application
4. Approval tracker with automated mail option
5. Survey application
6. Checklist application
7. Blood group website
8. Transportation tracker – Billing application
9. Issue log application for HP Prime
10. Reminder application

Project done in Accenture within 3 Months:

Project1 : NAB FIIM Book of Knowledge.
Software : FrontPage/Access database
Duration : 3 weeks
Description : Created a web tool that contains all the inbuilt tools links, Book of Knowledge - (All OPEX documents), Employee database etc. Website for NAB FIIM to showcase the deal and give some important links to the users. Book of knowledge which will have all the process documents and OPEX documents in the website for any reference at any time

Project2 : Citrix Mailer.
Software : MS Access
Duration : 1 week
Description : when we raising an Citrix application issue with the NAB team we need to give some of the information in the mail, we are unable to track issue raised and status of the same, the application help in sending out an automatic mails so it reduce the time spent on searching the mail format and changing the fields and it helped in tracking all the issue at one database..

Project3 : Transport Issue Log
Software : Visual Basics/MS Access
Duration : 1 week
Description : An Automated application has been created for the Issue log and once the issue is raised an automatic mail will be sent to the Transport SPOC and to the transport team. All the issue are tracked in one place and the status of the issues are updated in the application.

Project4 : Password Tracker
Software : Visual Basics/MS Access
Duration : 1 week
Description : Since NAB FIIM team works on Citrix, we have quit a lot of login id's and passwords. It makes the user to forget the passwords for the same and leads the onshore team reset the passwords every time and it delays the process as well. This automation help user to track all there passwords in one database and it will avoid resetting the password from onshore team as well and it’s much secured.

Project5 : SOX Checklist
Software : Visual Basics/MS Access
Duration : 1 week
Description : Checklist has been created to do the checks on the process and avoid error while doing the SOX audit.

Project6 : Draft Close Schedule
Software : Visual Basics/MS Access
Duration : 2 week
Description : A month end application has been created for the month end team, Its a communication application which helps the user to schedule the activity in the month end and complete the activity which help the onshore team to give comments on the activity.

Project7 : Metrics Reporting Application for NAB FIIM
Software : Visual Basics/MS Access
Duration : 5 week
Description : An application has been created to load and report the metrics for the NAB team for more than 5 processes and reporting for the same. This application has been used as a source data for all kind of reporting to the customers.

ACADEMIC QUALIFICATION:
___________
2007 PGDBA – Symbiosis, Pune
___________
2003 – 2005 M.Com. - Madras University
2000 – 2003 B.Com. - Guru Nanak College (Aggregate-78%)
(Centum in Mgt Accounting and Statistics)
1999 – 2000 H.S.C - Mowbray's Matriculation Higher Secondary School (81%)
1997 – 1998 S.S.L.C - Mowbray's Matriculation Higher Secondary School (70%)

TECHNICAL QUALIFICATION:

Operating system : Windows 95/98/ MS Access/Visual basic
Software : Flash, Adobe PhotoShop,
Web Tools : Internet, HTML

CERTIFICATION AND AWARDS:

Certification : Green belt Certified (6 Sigma process)
: HFM Trained
: Successfully completed a workshop on Stepping up to Process Lead/BPA in HP

Business continuity Plan : Attended BCP program and certified for the same in HP.
Awards : 4 Bronze awards for work excellence in HP
: Received Star member of the team award in HP.
: Received India BPO Summit Award for superior performance in Accenture.
: Received CFO Award from NAB CFO.
: Received Operational Excellence Award from NAB.

EXTRA CURRICULAR ACTIVITIES:

• Vice president of the commerce association.
• Vice president of the Rotaract Club (Guru Nanak College).
• Mime Professional

PERSONAL PROFILE:

Name : Karthikeyan L Narayanan
Age : 24 Years old
Nationality : Indian
DOB : 02-09-1982
Sex : Male
Marital Status : Single
Languages known : English, Tamil, French (lower).

Date:
Place: Karthikeyan L N

Karthikeyan 24 Sep 2007, 08:08 - Report