Internet access

How to get an internet connection at home

Getting connected to the Internet in Spain is fairly easy, options include: dial-up, ISDN, ADSL and cable. One thing to bear in mind when getting your Internet access sorted out is that it may take a while to get high-speed access such as ASDL installed.

Telefónica is not quick and other providers have to pass through them to get their service installed. 10-20 days might be the quickest you'll get.

Dial-up access

The majority of dial-up ISPs (Internet Service Providers) offer three types of access:

a pay-as-you-go service
a flat rate service (tarifa plana) which means you pay a fixed amount per month for unlimited access (these start at around €20/month)
or a combination of the two. This usually involves a flat fee for access after peak business hours and a per-minute charge during them.

High-speed access

The cost for a basic ADSL or cable modem service (128 kbps) starts around €30-40 euros per month. Besides the monthly fee, providers often charge for the signup ( cuota de alta), for the installation and for the device itself (if one is needed). However, in an attempt to attract customers, some operators will either waive or reduce the cost of those items - look out for special offers.

Unlike dial-up, high-speed access usually requires a contract of one year. In general, early termination of a contract involves stiff penalties, so be sure to read it thoroughly before you sign on the dotted line.

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