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Just Landed Guide: Telephone & Internet

Getting connected is often one of your highest priorities when moving to a new country. Our telephone guide explains how to get a fixed phone line and how to avoid roaming fees when using your mobile.
Introduction:
The Swiss telecommunication market
Telephones in Switzerland are yet another proof of the Swiss efficiency miracle: they always work! Switzerland has one of the highest numbers of phone lines per capita, nearly every household has one. More...
Public phones:
How to make a call on a public phone
When you’re away from home, you can call from a public phone booth. Due to the increase in mobile penetration, public phones have become rarer in Switzerland. However, you can usually find on in post offices, railway stations, airport stations and pedestrian areas in cities. More...
Getting a phone line:
How to get a phone line installed at home
In most apartments with previous residents, there will already be a phone line installed. Getting it connected is a straightforward process which usually takes one to two weeks. More...
Mobile phones:
Mobile operators and networks in Switzerland
Switzerland has one of the highest mobile phone penetration rates in Europe and mobile phones are now part of day-to-day life. More...
Which deal:
What to consider when choosing a mobile calling plan
Unless you have a doctorate in nuclear physics, understanding the pricing plans of the various providers can be a real challenge. More...
Important numbers:
Emergency numbers and phone enquiries
A short list of important phone numbers More...
Making a call:
Tips on using the telephone in Switzerland
Using the phone in Switzerland works pretty much the same as in any other country. You dial connections within Switzerland from any call box, post office, or private line. More...
Internet cafés:
Where to go online without a connection at home
If you don't have access to a computer at home or at work, then Internet cafés are the next best thing. They generally aren't too expensive and can be easily found, especially in city centres. More...
Internet Access:
How to get your internet connection at home
There is a wide range of ISPs (Internet Service Providers) in Switzerland. It’s certain that during your stay you will receive a lot of advertising and promotional CDs from them! All universities and most schools have access to the Internet. More...
Calling cards:
How to save money on international calls
International calls home can be really expensive. One of the cheapest ways to keep in touch with your family and friends is to use an international prepaid calling card. More...
Choosing:
Choosing a prepaid calling card
Working out which prepaid international calling card to buy is difficult. There are many cards available; tariffs and conditions are really complicated. More...
How to use:
Using an international phonecard
Using prepaid calling cards is straightforward once you understand how they work. All you need is the right access number to dial and a PIN number. More...
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