I m Looking for IT or sales work
Date of birth: 01/10/1977
Marital Status: Married
E-mail: [email removed]
Mobile phone: 00971 55 4654448
Driver Licenses: International, Lebanese
Attended MCSE ( Microsoft Certified Systems Engineer) courses
Masters of engineering in computer systems and networks 2004 “Odessa State Academy _ Ukraine”
Bachelor of computer engineering 2002 “Odessa State Academy _ Ukraine”
Diploma in Russian language 1999
IT Help Desk Support “ Kinson Business LTD ” From 01\2002 To 02\2003, Ukraine Odessa
• Installed, administered and troubleshooted Microsoft Windows 2000; Desktop Applications and various network products.
• Experienced in windows environment, resolved 1st level user support calls, networking and network infrastructure, MS Office XP and troubleshooted hardware on DELL , HP , IBM.
• Made daily back up.
• Solved Problems, ex: crashed hard drive.
System Administrator “ Dome Computer LTD ” From 03\2003 To 12\2004, Ukraine Odessa
• Installed , Administered and troubleshooted Microsoft Windows 2000 / XP / 2003, Microsoft Exchange server , DNS server , DHCP server , File server , Print server , Active directory , SQL server , ISA server.
Account & Sales Manager “ Ghanem Co ” From 01\2005 till now, Lebanon Tripoli
• Computer parts: Kingston , Samsung , fujitsu siemens, Genius , Intel , LG , Mercury , HP
• Network parts: 3 Came, Link system, us Robotics Cisco routers series 800, 2800.
My job in sales was to divide the Hardware items into categories depending on the type of items and the business needs.
In my previous job, I used to categorize the items: Memories, Hard Drives, Monitors, Notebooks, Personal Computers, etc….
My daily schedule was as follows:
Look into the quotation system for quotes issued the day before
Call customers to follow up on quotes sent and update the quote system
Provide modifications on quotes done the day before and send them across
Check customer names from Acquisition list and identify 10 accounts
Call each identified account to qualify and schedule a meeting
Meet with the customers scheduled for today
Prepare quotes for customers requested throughout the day
Update the funnel / review of quotes on the quotation system
The process of the quotation was as follows:
Prepare a format with my company title, with all my contact details, and mentioning all the items with the unit price and specification.
Delivery time and payment terms should be agreed on between the client and I depending on the availability of the product, and the size of the company (Small- Medium or Large corporate account)
Payments can be: Current dated check (CDC)
Post Dates Check (PDC)
Cash on delivery
Credit payment (30 days from invoice)
Internship in the university’s computer lab setting up the computer network 2000 “Odessa State Academy _ Ukraine”
Internship in a company ( Dom Electronika ) setting up the computer system and network 2001 “Odessa State Academy _ Ukraine”
Hardware Engineer Very Experienced
Network Engineer Very Experienced
Windows 2000 , 2003 Very Experienced
XP Pro (Microsoft) Very Experienced
Computer maintenance and repair Expert
Microsoft office Expert
Adobe Photoshop Expert
Cisco Basic Knowledge
Arabic: Mother Language
French: v good
English: v good
02 Apr 2007, 09:40 Tarek