Contact by telephone
You can contact the Immigration and Naturalisation office by phone from 9am to 5pm, Monday through Friday. They suggest on their website that the best time to call for a quick reply is between 9am and 12pm.
From the Netherlands: 088 0430 430
Outside the Netherlands: +31 88 0430 430
There are 8 offices located throughout the Netherlands which can be visited from 9am to 4pm Monday through Friday. The addresses are the following:
1073 AT Amsterdam
5611 GB Eindhoven
5223 MA 's-Hertogenbosch
2132 HA Hoofddorp
3013 AP ROTTERDAM
Sir Winston Churchillaan 293
228 DC Rijswijk
IND Loket Utrecht
3511 RS Utrecht
La Grande Vitesse
8017 JW Zwolle
*These offices only offer information by appointment.
Currently, the IND are using their Twitter account (@IND_NL) as a means of communicating with clients and the general public. You can follow their account to find out the latest news and updates, as well as tweeting them to ask your general queries. You can expect a response from the webcare team from Monday to Friday from 9am to 5pm.
You can check further specific information on their website.