New Zealand business etiquette

The do’s and don’ts

Conducting business in a foreign country can be daunting at first. Make sure you are aware of local business etiquette so you don't embarrass yourself or your company.

New Zealanders can be somewhat reserved, especially with people they do not know. Once they develop a personal relationship, they are very friendly, outgoing and social. Expect to receive respect from people and try to focus on being honest, direct, and demonstrating a sense of humour. Locals will trust you until they are given a reason not to.

Business Meeting Etiquette 

Negotiations in New Zealand

Gift Giving

Gifts aren’t generally exchanged in business situations. If invited over to someone’s home it is polite to bring a small gift such as chocolate, wine, or pastries.

Titles and Business Cards

Most people will want to interact on a first name basis as quickly as possible. It's best to begin addressing people using, Mr., Mrs. or Miss, followed by the full name or surname. Follow the lead of your host regarding how and when they use first names. There is no specific protocol surrounding the giving and receiving of business cards.


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