If you decide to use a landline and one is not already installed in your new home, check with the telecom company that new lines are in fact available, before you sign anything! Remember to also ensure the line has IDD access; see our section on ‘Phoning in Indonesia’ for more details on IDD.
The largest telecommunications provider in Indonesia is the state-owned Telkom, who are also the main fixed line provider. They can be contacted for information on whether lines are available in your area if one is not already set up. Not all of the information on the website is available in English, though you can use the website to find your nearest branch for further information.
You may find that the quality of the line may be distorted or static, especially in the rainy season, though improvements have been made over the years. It’s also worth checking that the last phone bill was paid before you move in, as well as how to pay your own future bills.
Given the regulations on expats and property-owning in Indonesia (see our section on Property for more details), this can sometimes make it harder to contact fellow expatriates through directory enquiries, as phone numbers are listed under the names of the Indonesian property owners.