my response to Direct Wonen...

• Hello to Katie Junasova (the Direct Wonen Helpdesk),
  
  I do respect the fact that you replied to my complain and be sure that I will be contacting you immediately. I am doubtfull though as to if there will be a solution to my problem. The Direct Wonen agent that I had was all about "don't worry, trust me..." and now I am the one in trouble. In my contract I've got the word "semi-furnished" but in fact all I got is bare walls. As I told you again, I went to this agent to complain and he basically said "Sorry, from now on its between you and the landlord". So he pretty much showed me the door and offered no help and didn't even want to listen to what I have to say. Thank you for all your contact info. I will be speaking with the quality team soon and I am curious to see how and if indeed you will help me sort this out, but to be honest, at this point my expectations are kinda low.
  Thanks again and talk to you soon,
  Bessy

  Anonymous 06 Oct 2005, 06:32 - Report

DirectWonen SUCKS!