Looking Forward to Join the BPO/Call Center industry in the UAE

  • Hi,

    My name is Shoaib, from Bangalore INDIA. From some time now i have been lookin to the join the BPO/Call Center industry in the UAE,i have more than 4 years of Experience in the same feild, currently workin as a (Senior Officer Command Center) with MphasiS BPO an EDS Company.Would Join ASAP if any Vacancy Available. Would await a Favourable Reply.
    My Resume

    #48, Maiganda Deva Mudliar Road,
    Frazer Town,

    [email removed] Cell#: 9916395260


    To work in a Professionally Managed Organization having a Quality Environment where my Knowledge and experience can be shared and enriched.


    Company : MphasiS BPO(EDS Company)
    Designation : Senior CSO Duty Manager
    Place : Bangalore
    Duration : 19/03/2004 – present
    *Generating Daily Production Reports.
    •Managing Man Power/Production Requirements and Work Flow.
    •Preparing Production/Training Schedules, Monitoring Que.
    •Preparing Operations Report.
    •Preparing Payroll Data.
    •Preparing Microsoft Presentations for Operations based on Data provided, ETC.
    •Training and Motivating my Sub-ordinates.
    •ISO/Audit requirement Documentation for the Process

    ACHIEVEMENTS : Maintained 100% quality and productivity.
    Met All Service Levels as per Client Requirements.
    Awarded Best Performer for the year 2006 & 2007.
    Met All Process and Team related Targets.
    Headed/Managed Team of 100 Employees.
    Achieved Total Customer Satisfaction.


    Completed SSLC from St.Germains High School (I.C.S.E). Year of passing-2001
    Completed P.U.C from Baldwin’s Methodist College. Year of Passing-2003
    B.COM (Correspondence) (Awaiting Results).
    Completed Diploma in AIR CARGO HANDLING Management (SPEEDWINGS ACADEMY).

    Good communication Skills.
    Adaptability to environment.
    Quick learner and fast implementing.
    Good interpersonal ability and a very good team player.
    Management Skills.
    Self confidence has been all time strength.


    Name : Shoaib Shariff

    Father’s name : Rahmathulla Shariff

    Date of birth : 4th March 1985

    Sex : Male

    Marital status : Single

    Nationality : Indian

    Languages known : English (US and Indian) & Hindi
    Hobbies : Playing cricket, traveling and listening to music.

    Shoaib Shariff.

    Shoaib Shariff 08 Jul 2008, 01:42 - Report
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